25 Mins
Candidate Experience
Candidate experience is shaped by every interaction throughout the recruitment journey. From the first job advert to onboarding, candidates form opinions about an organisation based on how clearly it communicates, how well expectations are managed, and how consistently they are treated. Even highly attractive opportunities can lose strong candidates if the experience feels uncertain, confusing, or impersonal.
This course explores how recruiters can create positive, engaging, and inclusive candidate experiences that build trust and strengthen employer reputation. You'll learn practical approaches to communication, expectation management, candidate feedback, and stakeholder alignment that help keep candidates informed, engaged, and confident throughout the hiring process.
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Course lessons:
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Course contributors:
Graeme Paxton
Graeme is the Founder of Talent Advisory business, Caraffi. He helps TA leaders create strategies that get the noticed by their Boardrooms.
Emily Tatham
Emily develops products for a talent advisory business Caraffi - she helps TA Leaders create the stories they need to get investment for their future plans.
IHR is the largest, most inclusive community of In-house Recruiters. Our members benefit from over 70 thought-leading live and virtual events each year ranging from 1000-strong exhibitions and high-profile awards to exclusive half-day breakfasts, strategically aligned Recruitment Leader dinners and highly influential webinars. We’re also expert distributors of industry-leading digital content, highly valued community forums and an all-inclusive supplier directory.