Lesson series

Designing a Seamless and Positive Multi-Channel Candidate Journey

In today’s competitive talent market, candidates expect a seamless, engaging experience at every stage of their journey. From the first job ad to onboarding, inconsistent communication, slow updates, or fragmented touchpoints can create frustration and even lead to top talent walking away.

This course guides Talent Acquisition leaders through practical strategies to design a multi-channel candidate journey that feels thoughtful, consistent, and personalised, without adding unnecessary complexity to your workload.

By the end of the course, you’ll have actionable frameworks, insights, and tools to create experiences that strengthen your employer brand, foster candidate engagement, and enable your team to work smarter, not harder.

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Course lessons:

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Course contributors:

Graeme Paxton

Graeme is the Founder of Talent Advisory business, Caraffi. He helps TA leaders create strategies that get the noticed by their Boardrooms.

Emily Tatham

Emily develops products for a talent advisory business Caraffi - she helps TA Leaders create the stories they need to get investment for their future plans.