Lesson series
Designing Operating Models
Talent Acquisition operating models are the foundation that determine how recruitment functions deliver value, scale effectively, and support organisational success. As businesses grow and workforce challenges become more complex, TA leaders must look beyond recruitment processes and consider how people, governance, technology, service delivery, and strategy work together as a connected system.
In this course, you will explore how different Talent Acquisition operating models operate in practice, how to structure teams around business requirements, create clear accountability, improve efficiency, and assess future readiness. Whether you are building a new TA function or evolving an existing one, this course will provide practical frameworks to help you design an operating model that supports both current performance and long-term growth.
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Course contributors:
Graeme Paxton
Graeme is the Founder of Talent Advisory business, Caraffi. He helps TA leaders create strategies that get the noticed by their Boardrooms.
Emily Tatham
Emily develops products for a talent advisory business Caraffi - she helps TA Leaders create the stories they need to get investment for their future plans.
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