Lesson series

Structuring TA: drawing your operating model and organisational chart

Your key job as a TA leader is to ensure you have the right people in the right jobs to allow your function to operate at peak performance.

This course will help you to understand the key jobs your TA function need to fulfill, and how to best structure your teams to get the best results.

It will help you to build KPIs and SLAs for your team, and align them to career paths to ensure your expectations are met by everyone.
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